Depending on the age of the remote trainer we can build a replacement transmitter or collar.
If your system is not a G2 or G3 and we can build a replacement it will be necessary to send
the existing components to our Service Department so that the remote trainer can be fully
tested to ensure proper operation of the entire system.
We strongly recommend contacting Customer Service prior to sending your remote trainer.
That will ensure the quickest and most accurate response to your request. You can contact
Customer Service by e-mail or call us at 1-800-456-4343.
If your remote trainer is no longer supported by Tri-Tronics, you can purchase new products
from our online store,
by contacting a Customer Service Representative at 1-800-456-4343, or by visiting one of
our fine dealers.