Tri-Tronics | Email Customer Service

Tri-Tronics 'The Standard' - American Made Electronic Dog Training Equipment

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E-MAIL CUSTOMER SERVICE

Email Customer Service

This form is intended for USA and Canadian customers
For International customers click here.

In order to help us resolve your issue as quickly and efficiently as possible, we ask that you complete the following questions with as much detail as possible and then press the 'Send' button below. We will normally respond to email requests within 2 business days.

Fields marked with an asterisk (*) indicate required fields.

*Name

*Address

*City

*State *Zip

*Country

*Email

*Phone

Product

What if my product isn't listed?

Serial Number

Where can I find the serial number?

Problem Part Transmitter Collar(s) Entire Unit

Problem Area

*Problem Description
Please describe your problem as completely as possible
(when it happens, what happens, etc.)

Product Isn't Listed

If your product isn't listed, or you're inquiring about our products and don't currently own one, please choose "Other...".

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Serial Number Locations

You can find the serial number or product code for your product on the bottom of the transmitter for Pro Series products or inside the battery compartment for Sport^® Series products. In addition the serial number or product code should be on the outside of each receiver (collar). Normally the serial number is 12 digits and the product code is 9 digits. See photos of serial number or product code examples.

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